These Terms & Conditions govern your use of the max855 platform. By registering an account or placing any wager, you confirm that you have read, understood, and agreed to all provisions set out below.
Important commitments that every max855 player should be aware of before they start.
max855 is strictly an adults-only platform. You must be 21 years of age or older to register and use any service on max855. Age verification documents may be requested at any time.
Each individual may hold only one max855 account. Duplicate accounts will be closed and associated balances may be forfeited. Accounts are non-transferable and personal in nature.
Withdrawals require completion of identity verification (KYC). You must provide a valid MyKad or passport and proof of address. max855 reserves the right to suspend withdrawals pending verification.
All bonuses are subject to wagering requirements before withdrawal is permitted. Wagering multipliers and eligible games vary by promotion. Players must read individual bonus terms before claiming any offer at max855.
These Terms are governed by the laws applicable in the jurisdiction under which max855 holds its international gaming authority licence. Disputes are subject to binding arbitration where permitted.
max855 provides deposit limits, loss limits, session timers, and self-exclusion. Using these tools is the player's right. Contacting support to activate any responsible gaming control carries no penalty or account suspension.
In these Terms and Conditions ("Terms"), the following definitions apply unless the context requires otherwise:
By accessing the max855 Platform, registering an Account, making a deposit, or placing any wager, you confirm that you have read, understood, and irrevocably agree to be bound by these Terms, together with any additional rules, policies, or guidelines published on the Platform, including the Privacy Policy, Responsible Gaming Policy, and individual game or promotion rules.
If you do not agree with any provision of these Terms, you must immediately cease use of the max855 Platform and close your Account. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the amended Terms.
These Terms constitute the entire agreement between you and max855 with respect to your use of the Platform and supersede all prior or contemporaneous communications and proposals, whether oral or written.
To register and use a max855 Account, you must satisfy all of the following eligibility criteria at all times:
max855 reserves the right to request documentary evidence of eligibility at any time. Where eligibility cannot be confirmed, max855 may suspend or permanently close the Account pending investigation.
To open an Account, you must complete the max855 registration form accurately, providing your true legal name, date of birth, residential address, and a valid email address. You must not use a pseudonym, false identity, or another person's details at any stage of registration.
Each Player is permitted to hold only one Account on the max855 Platform. If max855 identifies multiple Accounts held by the same individual (whether identified by name, address, device, payment method, or IP address), max855 may merge or close duplicate Accounts and forfeit any Bonus Funds associated with them.
You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your password with any third party. max855 will not be liable for any loss arising from unauthorised use of your Account caused by your failure to maintain credential confidentiality. You must notify max855 support immediately if you suspect any unauthorised access to your Account.
You must promptly update your Account details if any registered information changes. max855 may verify the accuracy of Account details at any time and may restrict Account functionality until verification is complete.
Deposits to your max855 Account are accepted in Malaysian Ringgit (MYR) via approved payment methods including FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, and DuitNow. The minimum deposit amount is RM 20 unless otherwise stated. max855 does not accept deposits from payment methods not registered in your name.
Withdrawals may only be processed to a payment method previously used to deposit into your Account and registered in your name. Before your first withdrawal, you must complete KYC verification to max855's satisfaction. The minimum withdrawal amount is RM 50. max855 targets withdrawal processing within 30 minutes for verified Accounts, though processing times may vary depending on the payment provider.
max855 reserves the right to delay, suspend, or reverse any withdrawal where: (a) KYC verification is incomplete or outstanding; (b) there is a reasonable suspicion of fraudulent activity or money laundering; (c) the Account is under investigation; or (d) outstanding wagering requirements on Bonus Funds have not been met. In all such cases, max855 will notify the Player and provide an opportunity to respond.
All Account balances, transactions, and payouts on max855 are denominated in Malaysian Ringgit (MYR). max855 does not currently support multi-currency accounts. No currency conversion fees are charged by max855 on MYR transactions.
All bonuses and promotional offers made available on the max855 Platform are subject to individual promotion terms and conditions published at the time of the offer. The following general conditions apply to all max855 promotions:
All casino games and slot titles offered on max855 are certified by independent testing laboratories for fairness and Random Number Generator (RNG) integrity. Live dealer games are operated by licensed studios โ including Evolution Gaming and Pragmatic Play Live โ under their respective regulatory frameworks.
In the event of any discrepancy between the result displayed on your screen and the result recorded on max855's servers, the server record shall be the definitive and binding result. Technical malfunctions that render a game round void will result in the stake being returned to the Player's Account.
max855 is not responsible for any losses incurred as a result of a Player's internet connection failure during a game round, provided the game result has been validly recorded on the server.
The following conduct is strictly prohibited on the max855 Platform and may result in immediate Account suspension and forfeiture of all Funds:
max855 actively monitors all Account activity and may share information with law enforcement agencies and regulatory bodies where legally required or where criminal activity is suspected.
All content on the max855 Platform โ including but not limited to software, text, images, graphics, logos, game interfaces, and data โ is the exclusive property of max855 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, personal, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes. This licence does not permit reproduction, distribution, modification, or commercial exploitation of any max855 content without express written authorisation from max855.
To the fullest extent permitted by applicable law, max855 shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of, or inability to use, the Platform. max855's total aggregate liability to you for any claim arising from these Terms shall not exceed the amount deposited by you into your Account in the thirty (30) days immediately preceding the event giving rise to the claim.
max855 provides the Platform on an "as is" and "as available" basis. max855 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and emergency maintenance may result in temporary Platform unavailability; max855 will endeavour to provide advance notice where possible.
You may close your max855 Account at any time by contacting customer support via live chat or email. Pending withdrawals will be processed to the extent they are not subject to any outstanding restriction. Bonus Funds remaining at the time of closure will be forfeited.
max855 reserves the right to close or suspend any Account at its sole discretion, including where: (a) these Terms have been breached; (b) prohibited conduct is detected; (c) the Account has been inactive for more than 12 consecutive months; or (d) a regulatory obligation requires it. Where an Account is closed due to a Player breach, max855 may retain Funds as appropriate to cover any losses, chargebacks, or penalties resulting from the breach.
max855 collects, processes, and stores personal data in accordance with the max855 Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you consent to the collection and processing of your personal data as described in the Privacy Policy. max855 does not sell personal data to third parties. Data is shared only as necessary to operate the Platform โ for example, with payment processors, KYC verification providers, and gaming software licensors.
max855 is committed to promoting responsible gaming. The following tools are available to all Players at no cost and without penalty through Account Settings:
If you are concerned about your gambling behaviour or that of someone you know, max855 strongly encourages seeking professional support. A player in control of their play is a player who can enjoy max855 sustainably.
You must be 21 years of age or older to use any max855 service. max855 does not permit play by persons under the age of 21 under any circumstances.
max855 reserves the right to amend these Terms at any time. Material changes will be communicated to registered Players via email or Platform notification with a minimum of 14 days' advance notice, except where an immediate change is required by regulatory obligation, legal requirement, or to address an urgent security concern. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not accept the amended Terms, you must close your Account before the effective date.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which max855 holds its international gaming authority licence. In the event of any dispute arising from or in connection with these Terms or your use of the Platform, the parties shall first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice, it shall be submitted to binding arbitration in accordance with the applicable arbitration rules of the governing jurisdiction. Nothing in this clause prevents either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms, please contact the max855 support team:
max855 takes all complaints seriously and will provide a written response to any formal complaint within 5 business days. Where a complaint cannot be resolved internally, max855 will provide information on applicable external dispute resolution options.
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